Who We Are – Cogent Solutions

25+ Years of Experience

About Us

Empowering Business with our IT Solutions

About Us

Cogent brings to each client the spirit and enthusiasm of an entrepreneurial corporate structure, a staff that is continuously educated in newly emerging technologies, and the primary goal of exceeding contract requirements and customer expectations.

We are currently providing award-winning support on a variety of mission critical projects and Cybersecurity Maturity Model Certification (CMMC) Level 2 self-certified.

“IT Services, PPMM & Software Consultancy. Trusted Since 2000”

Cogent Solutions

Our Business

Cogent Solutions

Cogent Solutions, Inc. provides Information Technology and Management Consulting services to the federal government, serving both the Department of Defense and Federal Civilian agencies. Our services range from developing expert systems to designing and implementing enterprise-wide distributed information systems, with appropriate emphasis on selecting and integrating commercial off-the-shelf products. Our network support services include the design, implementation and support of networks that evolve in concert with changes in our customers’ business. Our web services include design, development, secure hosting and the secure implementation of unclassified information.

Program and Project
Management

Our Program/Project Management approach consists of initiation, monitoring and controlling, reporting, and closing out. The process oversight includes management of quality, communications, cost, schedules, and risks, and will apply to all tasks and subtasks throughout the contract.

Software Engineering & App Development

Cogent Solutions utilizes an iterative Software Development Lifecycle (SDLC) methodology to deliver high-quality, fully-functional, and high-performance software development services to the client. The iterative approach below is an SEI-certified CMMI Level-3 SDLC methodology.

Cogent Solutions methodology is based on industry best practices, supporting continuous discovery, invention, and implementation with each iteration, and forcing the development team to drive the project’s artifacts to completion in a predictable and repeatable way.

Cloud Technology

Cogent Solutions is an Amazon Web Services (AWS) GovCloud and Microsoft® Azure reseller providing a comprehensive, evolving cloud computing platform support hosted by Amazon.

It provides a mix of infrastructure as a service (IaaS), platform as a service (PaaS) and packaged software as a service (SaaS) offerings. These offerings provide on-demand delivery of computing power, database, storage, applications, and other IT resources via the internet with pay-as-you-go pricing.

Network Engineering and Management

Effective and efficient operations management is key to Cogent Solutions’ ability to deliver Network Information Technology (IT) Services. Cogent Solutions provides a well-conceived and constructed operations management environment to achieve system availability, performance, and cost control of client environments.

This includes the planning, design, implementation, and maintenance of agency networks through a proven network engineering and maintenance approach.

Web
Services

Cogent Solutions provides end-to-end web service with professionals who specialize in creating unique, innovative and sustainable solutions to meet each client’s requirements. Our focus is on performance, scalability, and security – with experience in both public cloud, private cloud and hybrid solutions for agencies moving toward more efficient cloud approaches.

Cogent Solutions has past performance experience in standing up and operating a Web Center of Excellence (CoE) for DoD within the Pentagon and helping to achieve the first DoD Authority to Operate (ATO) for public facing websites on a public cloud environment within the Pentagon.

Help Desk and End-User Technical Support

Cogent Solutions provides customer support experience processing thousands of tickets for tier-structured Help/Service Desk support. Support provided is across Tier I, II, and III levels.

Tier 1 support includes online or live voice interaction with a user and onsite visits. Cogent Solutions has hands-on familiarity with the BMC Remedy (specifically RemedyForce), Jira, ChangeClear, CA, Jira, Zendesk, Freshdesk, and other Helpdesk tools providing ticket generation, prioritization, and CMDB.

Information Assurance

Cogent Solutions provides Information Assurance support services using NIST (National Institute of Standards and Technology) Risk Management Framework (RMF). RMF describes the process for identifying, implementing, assessing, and managing cybersecurity capabilities and services, expressed as security controls, and authorizing the operation of Information Systems (IS) and Platform Information Technology (PIT) systems.

Our solutions provide a risk-based approach to the implementation of cybersecurity, supports cybersecurity integration early and throughout the system lifecycle, promotes reciprocity to the maximum extent possible, and stresses continuous monitoring.

Security and Enterprise Architecture

Cogent Solutions’ approach to Security Engineering is a review process and coordination with the expected outcome of identifying the application vulnerabilities. Code reviews containing insufficient functionalities and tainted code segments are made available to the developers for fixing. The known application system vulnerabilities are provided to the Information System Security Engineer (ISSE), including mitigation or remediation.

This process is two-fold: Cogent Solution ISSEs schedule patching of the application security vulnerabilities, or if that effort is outside the time allowance and availability of resources allocated in the project plan, a Plan of Action and Milestones (POA&M) is developed.

Training NextGen

Cogent Solutions offers tailored training programs designed to prepare the next generation of professionals in emerging technologies and methodologies. Our Training NextGen services include customized curriculums focusing on cloud computing, software development, cybersecurity, and IT service management. By leveraging industry best practices and real-world scenarios, we empower trainees with hands-on experience, enabling them to effectively contribute to mission-critical operations.

Our programs are designed to:

==> Bridge the skill gap for modern IT demands.

==> Provide hands-on training with industry-standard tools and technologies.

==> Prepare participants for certifications like AWS, Azure, CMMC, and ISO standards.

Through our Training NextGen services, agencies can build a sustainable, knowledgeable workforce ready to tackle evolving challenges.

PR & Communication

Cogent Solutions provides Public Relations (PR) and Communication services aimed at enhancing organizational outreach and internal messaging. We specialize in creating and executing comprehensive communication strategies that align with agency objectives and resonate with target audiences.

Our services include:

==> Strategic Communication Planning: Crafting tailored messaging strategies to support agency missions.

==> Public Outreach Campaigns: Designing campaigns to effectively engage with stakeholders and the public.

==> Crisis Communication Management: Delivering rapid-response plans to handle unexpected scenarios with poise and precision.

==> Content Creation: Developing press releases, newsletters, and other communication materials to ensure consistent branding and messaging.

With Cogent Solutions’ PR and Communication services, agencies can strengthen their public image, streamline internal communications, and achieve mission success through effective stakeholder engagement.

IT Solutions

Cloud Technology

IT Solutions

Cogent Solutions follows the Program Management Institute (PMI) standards reflected in the PMI PMBOK Guide, Program Management Practice Standard, Portfolio Management Practice Standard, and other PMI publications. Our Program/Project Management approach consists of initiation, monitoring and controlling, reporting, and closing out. The process oversight includes management of quality, communications, cost, schedules, and risks, and will apply to all tasks and subtasks throughout the contract.

Our approach to project management is based on the nature of the tasks, determining which are interrelated or independent projects managed by a Program Manager (PM) in a centralized, coordinated effort aimed at achieving organizational strategic objectives and benefits as listed in the PWS. The process oversight includes management of quality, communications, cost, schedules, and risks, applicable to all projects/tasks throughout the contract. Our specific approach to individual projects/tasks is based on their nature and interdependencies and is reflected in the integrated program management to be overseen in a centralized coordinated effort.

Cogent Solutions’ Project Plans provide scalable project processes under sequential or parallel schedules, e.g., Waterfall/Agile. Under our Program Management Plan, we also develop an integrated master schedule and use EVM (Earned Value Management) to manage the budgetary issues in an integrated fashion. The following illustrates our basic approach to Program/Project Management.

Software Engineering & App Development

Compared with other development methodologies, Cogent Solutions iterative process has the following advantages:

Network Engineering and Management

Cogent Solutions organizes its approach to maintaining the client network into three distinct practices which follow the logical flow of the IT Life Cycle: Planning and Design, Implementation, and Operations & Maintenance. The latter of these practices, operations and maintenance, represents the majority of work conducted daily on the client network.

Cogent Solutions’ operations and maintenance phase provides agencies with support over the following task areas:

Web Services

Support services include analysis of alternatives, technology assessment, cloud-based test environment implementation, implementation of a cloud-based production environment along with scripting to allow for both public cloud and private cloud using a hyperconverged environment. Additional support services include help desk support on web development, content, and security requirements.

Help Desk and End-User Technical Support

Our Tier I specialists support application operation demands that require the support of end users and provide configuration and sustainment maintenance of the core Help/Service desk modules: Service Request, Knowledge Management, Incident Management, Problem Management, Change and Release Management, and Configuration Management. These modules are customized to meet client specific requirements. For example, we would set up Incident and Problem management processing by the client policies of priorities, and in the case of Incident management, the priorities could be directly dependent on the Impact as exemplified below.

Security and Enterprise Architecture

Cogent Solutions’ Enterprise Architecture (EA) services help agencies plan and execute the Information Technology (IT) strategies that support their mission-critical functions. The methodology is based on industry best practices and frameworks developed by the Office of Management and Budget’s (OMB) Federal Enterprise Architecture (FEA) framework.

Cogent Solutions’ EA services help agencies to comply with the FEA, which has become an integral part of the federal government’s Capital Planning and Investment Control (CPIC) process for making investment decisions, assessing investment process effectiveness, and refining investment related policies and procedures.

Agencies can realize significant cost savings and avoidance, as well as reduced redundancy as a result of Cogent Solutions’ Enterprise Architecture expertise. The FEA framework includes standards, tools, and models for agencies to use in developing EA artifacts. This framework focuses on improving in the areas of budgeting, performance, integration, and collaboration. Cogent Solutions utilizes the FEA framework as a basis to develop IT strategic plans, segmented architectures, EA transition plan, and other required EA documentation.

Cogent Solutions

Our Certifications

Cogent Solutions

At Cogent Solutions, we prioritize repeatable processes like PMBOK, demonstrating our commitment to excellence. We hold ISO 9001:2015 certification for Quality Management, ISO 27001:2013 for Information Security, and ISO/IEC 20000-1:2018 for IT Service Management. Additionally, we’ve achieved CMMI Level 3 Service assessment, showcasing our continuous improvement and reliability.

Cogent Solutions is proudly certified as a Small Business Administration (SBA) Small Disadvantaged Business (SDB), Small Business, and HUBZone. Additionally, we hold SDVOSB certification with the Department of Veterans Affairs, reflecting our commitment to supporting veteran-owned businesses and meeting diverse federal contracting opportunities.

Cogent Solutions is a proud graduate of the Montgomery County Chamber of Commerce (MCCC) Veteran Institute for Procurement (VIP) and active member of the NVSBC, both the DC and Mid-Atlantic VA Chapters. We are also honored to hold an A+ rating from the Better Business Bureau (BBB).

Cogent Solutions is part of an SBA Mentor-Protege Program (MPP) with MicroSystems Automation Group (MSAG). This partnership led to the creation of two joint ventures: Reliable Mission Solutions (RMS) HUBZone JV and RMS SDVOSB JV. Both are HUBZone certified and inherit SDVOSB status, with RMS SDVOSB JV also CVE certified.